FAQ
- How to contact Support team?
- Manuals and Guides for All Solutions
- Activation Guide for Remote
- How to do remote support from SC Remote.
- How to check file transfer history list.
- How to download files from the machine.
- How to do file transfer to specific machine.
- How to check Machine view features.
- How to view File transfer history list.
- How to do Multi File transfer (sending files to multiple machines at once).
- How to Create a group of machines.
- How to Search machine in Smart Construction Remote?
- How to add the 'ProjectLibrary'-folder to an android-device (that runs Trimble Earthworks).
- The Remote Control feature does not work
- Which systems are supported by Smart Construction Remote?
- How to access User Manual and contact support team directly from Remote? (Video)
- How to customize the name of the machine?
- How to delete a machine from Remote portal?
- How often does the machine location get updated?
- Is a location from a generic Komtrax kit installed on a non-Komatsu machine is connected to Remote?
- When I log in as an Admin, there are no machines displayed. Why?
- Which mobile devices and/or browsers are suggested for Smart Construction Remote?
- How to access Remote via MyKomatsu portal?
- I can't login to Smart Construction Remote mobile app (iPhone)
- I can't login to Smart Construction Remote mobile app (Android)
- How to activate the license?
- How to download files from the machine?
- How to check file transfer history list?
- Location on a Komatsu machine is not showing.
- Can I send a design file to the machine when it is not online?